Privacy Notice

In order to access the service, users must read the privacy notice and declare that they have read it by pushing the enter button at the bottom of the page.

This notice, issued to users pursuant art. 13 of D. Lgs. (legislative decree) no. 196 of 30 June 2003 as amended (“Codice Privacy”, privacy code), regards personal data voluntarily disclosed by the user, which are contained in messages sent by the said user to Heineken Italia S.p.A. (“Company”) via the “Contattaci” (contact us) form (“Form”) to be found on the site, [***] (“Site”).


Data controller

The data controller is Heineken Italia S.p.A., the registered office of which is in Pollein (AO), località Autoporto n. 11 and the administrative seat of which is in Sesto San Giovanni (MI), Viale Edison n. 110; VAT no. 00610140071.


Purposes and methods of processing

The purposes of processing of the personal data contained in the messages sent via the Form consist in management of requests received by the Company from Site users (merely by way of example, these requests include queries, comments etc.).

Processing of personal data may be by electronic or hard-copy means. The data are entered into the company’s computer system in full compliance with the provisions of the Codice Privacy (privacy code). Full compliance is also ensured in regard to security and confidentiality profiles.


Nature of the data processed

The personal data that are processed for the purposes set forth above consist solely in data provided voluntarily by the user when sending messages via the Form.

Provision of the personal data indicated with an asterisk (*) is mandatory, in order to enable the Company to manage correspondence and/or requests received via the Form or in order to establish a further contact with the user in regard to the latter’s request. Where provision of the said personal data has not taken place, the Company shall not be able to offer the services requested by the user.


Ambit of personal data accessibility

The user’s personal data shall be accessible to Company personnel entrusted with the task of processing, who, in fulfilling their duties, require the said data in order to meet the user’s needs as requested. The data can, furthermore, be transferred to other Gruppo Heineken Italia companies for the same purposes as those specified in the “Purposes and methods of processing” section and/or for administrative and accounting purposes, pursuant to Section 34(1-ter) of the Codice Privacy (privacy code).
Without prejudice to the aforesaid provision, the user’s personal data shall not be transmitted to third parties, whether as a natural person or as a legal entity. No dissemination shall take place by any means.


Users’ rights

Users may at any time exercise the rights set forth in art. 7 of the Codice Privacy (privacy code), as set forth below:

Right to Access Personal Data and Other Rights.

  1. A data subject shall have the right to obtain confirmation as to whether or not personal data
    concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
  2. A data subject shall have the right to be informed
    1. of the source of the personal data;
    2. of the purposes and methods of the processing;
    3. of the logic applied to the processing, if the latter is carried out with the help of electronic means;
    4. of the identification data concerning data controller, data processors and the representative designated as per Section 5(2); and
    5. of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
  3. A data subject shall have the following rights:
    1. to obtain updating, rectification or, where interested therein, integration of the data;
    2. to obtain erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
    3. to obtain certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
  4. A data subject shall have the right to object, in whole or in part,
    1. on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
    2. to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.


For any and all requests regarding the processing of personal data in the part of the Company, and in order to exercise the rights set forth in the Codice Privacy (privacy code) and gain access to the updated list of parties with access to the said data, please contact the data controller at the address, Viale Edison n. 110, Sesto San Giovanni (MI), Italy, or send an e-mail to [email protected]

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